Privacy Policy

Last updated: 16/04/2026.
IntroductionThis Privacy Policy explains how Sticky Sitch ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.2. What Information We CollectWe may collect the following types of personal information:Personal DetailsNameEmail addressPhone numberBilling and shipping addressOrder & Transaction InformationPurchase detailsPayment information (processed securely via third-party providers)Website Usage DataIP addressBrowser typePages visitedCookies and tracking dataCustomer SubmissionsWhen you:Request a quoteSubmit a contact formUpload artwork or files3. How We Collect Your InformationWe collect information when you:Place an order through our websiteRequest a quote or contact usSubscribe to emails or marketingBrowse our website (via cookies and analytics tools)4. How We Use Your InformationWe use your information to:Process and fulfil ordersCommunicate with you about your order or enquiryProvide customer supportImprove our website and servicesSend marketing communications (only if you opt in)5. Sharing Your InformationWe may share your information with trusted third parties, including:Payment processors (e.g. Shopify Payments, Stripe, PayPal)Shipping and logistics providersWebsite hosting and analytics providersWe only share information necessary to perform these services and ensure appropriate safeguards are in place.6. Cookies & Tracking TechnologiesWe use cookies and similar technologies to:Improve website functionalityUnderstand user behaviourEnhance your browsing experienceYou can disable cookies via your browser settings, but some features may not function properly.7. Data SecurityWe take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure, including:Secure serversSSL encryptionRestricted access to personal data8. Access & CorrectionYou have the right to:Access the personal information we hold about youRequest corrections if your information is inaccurateTo do so, contact us using the details below.9. Marketing CommunicationsWe will only send marketing emails if you have opted in.You can unsubscribe at any time by:Clicking the “unsubscribe” linkContacting us directly10. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for their privacy practices.11. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.12. Contact UsIf you have any questions or requests regarding this Privacy Policy, please contact us:Email:info@stickysitch.com.auWebsite:https://stickysitch.com.au